Services

Unified Communications streamlines communication and collaboration and allows people to contact each other at the right time, on the right device, with one-click convenience and real-time presence.

Why choose UC Planet?

• UC Planet has extensive knowledge and experience across the Microsoft range of technologies and products
• UC Planet leverages the depth and experience with Microsoft OCS, Cisco, and PSTN GW products and technologies
• UC Planet has proven application integration experience
• UC Planet has significant understanding across server, storage, network, desktop and Voice infrastructure

Architecture and Planning

UC Planet offers a unique insight into Microsoft's approach to UC in comparison with that of Cisco and other vendors in the PBX industry. The traditional voice industry is fast transitioning from TDM Voice to IP Telephony to Unified Communications.

However, we recognize that each customer will have their own requirements and timeline considerations as they make the decision to migrate to UC. We will be happy to engage with you even if you are pre-RFP stage and are looking for a comparative balanced view.

For customers who have made the decision to purchase Microsoft OCS, and are looking for a knowledgeable trusting partner, we recommend a phased-approach to turn on UC feature set. To that end, we will work with you to assess the readiness of your infrastructure, engage in pre-deployment planning, define the set of UC functionality that you should enable in each phase, a future-proof architecture that will provide the desired functionality, the required hardware and software, and the most optimal integration options with your existing directory, messaging, telephony and networking solutions.

In OCS lingo, this translates to OCS server roles, Active Directory forests, OCS access edge for external and remote user access, along with integration with Microsoft Exchange, PBX as well as OCS mediation server and a media gateway for PSTN access. The accompanying chart shows the typical tasks we perform during a phased engagement.

Customers interested in Proof of Concept Deployment

UC Planet offers the customers "UC on the Go" option based on best practices and reference architecture. This option is particularly interesting for customers looking for a cost-effective and rapid PoC or production/pilot implementation, without disrupting their production directory or telephony solutions. "UC on the Go" is unique in the industry as it requires absolutely no changes in the directory or PBX infrastructure. This can be implemented with no downtime for the participating users.